Privacy Policy
This privacy statement has been crafted to better serve those concerned with how their Personally Identifiable Information (PII) is used online. PII, as described in US privacy law and information security, refers to information that can be used on its own or with other data to identify, contact, or locate an individual, or to identify an individual in context. Please review our privacy policy carefully to gain a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.
What information do we collect?
Personal information collected may include:
Consumer report information
First name or initial and last name combined with birth date, social security number, mother’s maiden name, unique electronic identification number, telecommunication access devices, financial institution account information, email address, and phone numbers.
When do we collect information?
We collect personal information in the following ways:
From consumer reports obtained from reporting agencies for purposes such as lease and loan applications
From lease applications completed by prospective tenants
From various real estate related forms completed by customers or clients
From tax reporting forms required by customers or clients
How do we use your information?
Personal Information from Prospective Tenants: Information provided by prospective tenants is primarily used for obtaining consumer reports (including credit checks), conducting background checks, and verifying rental history. This information may also be shared with property landlords under management by our company and reported to credit agencies as required.
Personal Information from Property Owners: When managing properties on behalf of property owners, their personal information is used solely to provide management services, (1) to deliver and provide the. agreed upon management services, (2) file & submit necessary reports to governmental agencies, (3) set up ACH deposits, (4) for other activities as authorized by the property owner.
We may use the information in the following ways:
To improve our website to serve you better.
To allow us to service you better in responding to your customer service requests.
To administer a contest, promotion, survey or other site feature.
To quickly process your transactions.
To send periodic emails regarding your order or other products and services.
How do we protect your information?
We employ a variety of security measures to maintain the safety of your personal information, including secure file storage and encryption for electronic records.
Written files in this company are kept under lock and key.
Electronic records are protected by an access name and password assigned to persons in this company.
This company and its agents exercise reasonable discretion when discussing any personal information with others and release personal information to others only as described by this policy.
This company does not permit its employees or agents to make copies of consumer reports or records of insurance claims. The consumer reports retained in the company’s files are not to be accessed in the future as a convenience to customers or clients.
The company instructs its agents to not permit other persons to access the personal information in files the agents maintain. The company instructs its agents to protect the personal information in the agent's’ files in the same manner as described in this policy.
Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. Also, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Do we use cookies?
Yes, we use cookies to enhance your experience on our site and gather aggregate data about site traffic and interactions to improve future site experiences.
Third Party Disclosure:
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide you with notice. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
Third Party Links:
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising on our website.
Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google ad and content network privacy policy.
We have implemented the following:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
We, along with third-party vendors, such as Google use first-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.
Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page.
Alternatively, you can opt-out by visiting the Network Advertising Initiative opt-out page or permanently using the Google Analytics Opt-Out Browser add-on.
Access to Personal Information?
The following persons have access to personal information in this company’s files:
the agent who is servicing or coordinating the transaction;
the office manager to whom the agent reports; and Property Manager, Assistant Property Manager, and Receptionists.
application processors;
employees who need to access the information to assists agents, brokers, accountants, office manager in processing or performing a task.
Property owners for whom the company manages properties do not have access to personal information in the company’s files. However, the company and its agents may discuss the information in a tenant’s consumer report or lease application with a property owner. Copies of such information are provided to the landlord only: (1) with the tenant’s consent; or (2) if the company ceases to be the property manager and the landlord requests that the files be sent to the landlord, the landlord’s attorney, or the new property manager.
This company may, at the customer’s or client’s request, provide personal information to service providers in a transaction such as a title company or mortgage company if it is necessary to expedite or complete a transaction.
If the company is required by law to allow others to access the personal information in the company’s files, the company will comply with the law (for example, compliance with court orders, subpoenas, or governmental investigations). The company will also allow law enforcement agencies access to personal information to cooperate with such Investigations.
Disposal of Personal Information
Per the OREA, all information regarding our the properties that we manage and all associated records are held for a minimum of six (6) years. The company uses reasonable measures to dispose of personal information. Personal information is usually disposed of by shredding or burning documents, erasing electronic files by means that make the files unreadable or undecipherable, or by eradicating personal information from documents or electronic files in ways that make the personal information Unreadable.
Erroneous Records:
If this company erroneously reports information to a consumer reporting agency, the company will act to correct the information in the company’s records and request the reporting agency to correct the information in its records promptly after the company has learned and determined that the report was in error.
If this company maintains an erroneous record that a consumer has issued a dishonored check, the company will promptly delete the record after the company and consumer agree that the information is in error or after the consumer provides the company with a law enforcement agency report stating that the dishonored check was not authorized. Notice: This Company asks any person who provides personal information to this company or one of its agents to identify the information at that time as “personal information.”
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe.
To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify the users via email within seven business days
We will notify users via phone call within seven business days
We will notify the users via in-site notification within seven business days
CAN-SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
Send information, respond to inquiries, and other requests or questions.
Process orders and to send information and updates about orders
We may also send you additional information related to your product and service.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be in accordance with CAN-SPAM, we agree to the following:
NOT use false, or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way
Include the physical address of our business or site headquarters
Monitor third party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly
Allow users to unsubscribe by using the link at the bottom of each email
Contacting Us:
If there are any questions regarding this privacy policy, you may contact us using the information provided on our website.
Last Edited: 06/30/2024